Gutu Luxe by Hotel Tawanda

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Frequently asked questions

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What is serviced accommodation?
Serviced accommodation provides a comfortable, fully furnished alternative to hotels, offering guests the space and convenience of a home away from home.
Who can stay at GUTU LUXE?
We accommodate a wide range of guests, including leisure travellers, corporate guests, contractors, families, relocating professionals and guests requiring temporary accommodation.
What type of accommodation does GUTU LUXE offer?
At Gutu Luxe by Hotel Tawanda, we have variety of properties available to meet your needs. From private studios, apartments to large detached properties.
Do you offer long term stays?
Yes. We offer flexible accommodation for guests looking to stay for several months or longer.
Can I request an early check-in or late check-out?
Requests can be considered depending on availability. Additional charges may apply.
Is parking available?
Parking is available at selected properties. please check the individual property listing for specific parking information.
Do you have laundry facilities?
All of our properties have a fully equipped kitchen with the appliances you need for a comfortable stay, including a washing machine and a dryer or airer. Please refer to each property page for the full list of facilities.
What information do I need to provide when making an enquiry?
We will usually need your preferred location, check-in and check-out dates, number of guests and any specific requirements.
How can I make a booking?
Book directly on this website for our best rate: choose a property, pick your dates and pay securely online, or send a request for longer and business stays. We are also listed on Airbnb and Booking.com.
What happens if I need to cancel my booking?
Cancellation terms depend on the booking and property. These will be provided at the time of booking.
Can I extend my stay?
Subject to availability, stays can often be extended. We recommend contacting us as early as possible.

Still have a question? Contact us.